For Patients
- Booking a Virtual Queue Slot: It allows patients to wait remotely, thereby minimizing physical queueing time and enhancing convenience.
- Instant Clinic Status Updates: Patients will get real-time updates on clinic availability, enabling them to make informed decisions about their healthcare access and reducing unnecessary waiting times.
- Clear and Precise real-time notifications: Patients will receive timely information about appointments, treatments, or any changes, thereby enhancing their overall experience and minimizing uncertainty.
For Doctors
- Virtual queue and Appointment scheduling: Integration of virtual queue management and appointment scheduling for streamlined patient flow.
- QR-based virtual queue for patients: Utilization of QR codes for virtual queue management for walk-in patients.
- Patient alert and communication system: Strengthening patient notification systems to provide clear and accurate updates.
Why SwaaSth?
SwaaSth is an innovative platform where we build a seamless bridge connecting patients and doctors. This innovative solution helps in digitizing and optimizing the queuing process, optimizing workflows, and creating a more efficient and patient-centric healthcare environment.
Problem
- Ratio: India has only 1.3 million; doctors for a population of over 1.4 billion people, leading to a massive ratio of 1:834.
- OPD Overcrowd: Waiting time over 45 minutes frustrates 85% of Indians, low satisfaction score (survey).
- Satisfaction Score: The average NPS for the healthcare industry is +58; achieving the target of “+73” will indicate higher customer satisfaction.
- Revenue Loss: ‘1’ in ‘4’ patients miss their appointments, causing a substantial 25% revenue loss.
Solution
- Virtual queue and Appointment scheduling: Integration of virtual queue management and appointment scheduling for streamlined patient flow.
- QR-based virtual queue for patients: Utilization of QR codes for virtual queue management for walk-in patients.
- Instant Clinic Status Updates: Patients will get real-time updates on clinic availability, enabling them to make informed decisions about their healthcare access and reducing unnecessary waiting times.
- Clear and Precise real-time notifications: Patients will receive timely information about appointments, treatments, or any changes, thereby enhancing their overall experience and minimizing uncertainty.
Our Vision
- Seamless Experience: We’re transforming healthcare with live queue management and appointment scheduling for a seamless patient journey. Enjoy reduced wait times and efficient check-ins, ensuring a stress-free visit.
- Efficient Healthcare Delivery: Healthcare Providers can focus on patient care while our systems streamline operations for better efficiency and patient satisfaction.
swaasthplus.com 